Practice EmpathyHave you ever thought that someone else is an idiot, or crazy, or just plain weird for doing what they do? I know that I have.

Then I wonder… If I could truly empathise, would I be so quick to judge?

If I could feel what they feel, and be thinking what they think because of what they know and remember, would I then do what they do? Probably.

They are doing what they do because it makes sense to them, even though their reality is so different to mine it seems to be from another planet.

The thing to remember here is different is not wrong, it’s just different; and they would wonder which planet I come from if they could fully empathise with my reality.

Perhaps it’s a good thing we cannot totally empathise with another person. There would be little mystery in relationships, but think about it, a total lack of empathy would be worse.

Take a moment and pretend you could fully empathise with someone else’s reality. What difference would that make as a manager, a friend, or a partner?

Here are some tips on improving your empathy skills.

My best wishes, Paul


By Paul Matthews – Speaker/Author/Guru on Informal Learning and Workforce Capability
Author of bestsellers “Capability at Work: How to Solve the Performance Puzzle
and “Informal Learning at Work: How to Boost Performance in Tough Times
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