How can organisations ensure their employees retain the information they learn during training courses?
Organisations everywhere are trying to get more for less. Leaders are trying to get more out of their employees as they aim to raise their productivity levels and employees also want to develop their skills at work. This makes learning and development even more important for businesses but return on investment is vital too. Paul Matthews states that employees only learn about 10 to 30 per cent of what they know from training programmes, reminds that the majority of employees’ learning happens informally, talks about the new role of L&D and the Ebbinghaus Forgetting Curve.