What does it feel like when you are speaking on the phone and you can hear the other person on their keyboard?

What does it feel like when you are meeting with someone and they seem more interested in their texts or paperwork than you?

Don’t be ‘absent’ when you are interacting with someone. Be present. Give them the gift of your focussed attention.

Notice the difference this makes to you, to the quality of the interaction, and the response you get.

Score yourself after each interaction on how present you were for someone.

One way to help you be more present is to focus on rapport.

My best wishes, Paul

By Paul Matthews – Speaker/Author/Consultant on Informal Learning and Workforce Capability
Author of “Informal Learning at Work: How to Boost Performance in Tough Times
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