same-old-thinking-and-disappointing-results-closed-loop-or-negative-feedback-mindsetEver tried to stop someone, even yourself, doing something?

Tough, isn’t it.

Stopping something leaves a vacuum, and the thing that fits that vacuum perfectly, is (you guessed it) the old behaviour.

Instead, create a new behaviour. Ideally, design the new behaviour so that doing it means the old one cannot also be done.

So here is your little task for the week…
What behaviour do you want to stop doing, or you would like others to stop doing?

What can you use as the new replacement behaviour?

Feedback is one of the tools you need to be able to do well when encouraging behaviour change, so here are some important principles that help make feedback work.

My best wishes, Paul


By Paul Matthews – Speaker/Author/Consultant on Informal Learning and Workforce Capability
Author of bestsellers “Capability at Work: How to Solve the Performance Puzzle
and “Informal Learning at Work: How to Boost Performance in Tough Times
Connect with Paul on LinkedIn