conflict resolutionI saw two people arguing last week, and it reminded me of that old saying about finding a solution rather than proving you are right.

Both people were focused on themselves and their ‘righteousness’.

Both failed to get what they wanted.

Both ended up being angry and walking away with a grudge.

It didn’t need to be that way.

Can you relate to this, as an observer of conflict, or even as someone ‘doing’ conflict?

And if you are ‘doing’ it, can you do it differently?

Here are some ways to help resolve a conflict between two people.

My best wishes, Paul

By Paul Matthews – Speaker/Author/Expert on Informal Learning and Workforce Capability
Author of bestsellers “Capability at Work: How to Solve the Performance Puzzle
and “Informal Learning at Work: How to Boost Performance in Tough Times
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