noThis is the seventh in a series of tips on how to handle crazy busy and not get caught up in the ‘fear’ of failing to handle it, and the resulting stress chemicals.

Seventh tip: How to say ‘no’ with style

In the last tip, I suggested you notice what was going on when you said ‘yes’.

Sometimes, you need to say ‘no’ – for you, for your health, for the good of the task you are declining.

Here is a basic sentence structure you can use

    • Acknowledge the other person’s view
    • ‘however…’
    • Say what you feel
    • State what you want to happen.

Here are tips on how to use this structure and the art of saying ‘no’.

And here are some phrases you can use to say ‘no’ with style.

My best wishes, Paul


By Paul Matthews – Speaker/Author/Expert on Informal Learning and Workforce Capability
Author of new book “Learning Transfer at Work: How to Ensure Training >> Performance
and bestsellers “Capability at Work: How to Solve the Performance Puzzle
and “Informal Learning at Work: How to Boost Performance in Tough Times
Connect with Paul on LinkedIn or see his website at paul-matthews.com