It’s not just the quality of your information which will have an impact, but also how you package it.

Notice how others, your boss, your team, and your colleagues, package information they need to deliver.

Is it verbal, or by email, or lots of text, or bulleted lists, or pictures and diagrams, or made into stories, or have lots of referenced sources, or… ?

These are the clues you need so you know how they like it when information is given to them. And of course you could ask them how they like it 🙂

Package information for others in a way they would like it, and you will have a far greater impact and more influence.

With this insight, how will you change the way you create your next report or presentation, or how you will respond when debriefed on your activities?

In effect, you are building rapport by matching their preferences.

Here are some tips on how to build rapport with influence in mind.

My best wishes, Paul


By Paul Matthews – Speaker/Author/Consultant on Informal Learning and Workforce Capability
Author of bestsellers “Capability at Work: How to Solve the Performance Puzzle
and “Informal Learning at Work: How to Boost Performance in Tough Times
Connect with Paul on LinkedIn