What it’s about: This guide shows you how by giving you a model of capability, and a way to use that model to drill down into the true causes that contribute to an employee being unable to adequately respond to the task they are asked to do.
Who it’s for: L&D professionals wishing to focus on outputs and improving the performance of their people to make a real impact on their organisation.
Many organisations struggle with poor performance. Despite investing in various training, learning and development initiatives they seem unable to solve the performance puzzle. They cannot get to the real underlying cause of the lack of performance, and so it continues.
Think about it this way – wherever there is poor performance, it is simply because someone is not capable of doing what needs to be done. Something is stopping them doing the job in front of them, and you need to identify that barrier so you can fix it.
This best practice guide shows you how by giving you a model of capability, and a way to use that model to drill down into the true causes that contribute to an employee being unable to adequately respond to the task they are asked to do.
People Alchemy has worked with organisations to make their learning more effective for the last 15 years, and it is this experience we’ve drawn upon to compile this guide and provide insights into the slippery concept of ‘capability’. Many people think they know what it is, but do they really? I often find that they don’t, and this common misunderstanding leads to the trouble people have identifying the real root causes of low performance.
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“This concept is so obvious, so why don’t we all practice it?”
Tony Bulmer (Learning Manager)