Best Practice Guides:

Guide 2: Informal Learning

Informal Learning.cover image

What it’s about: Informal learning is a hot topic, but what’s the best way to manage it and support 70:20:10? This guide provides some practical things you can do to realise its potential and get better results.

Who it’s for: L&D or HR professionals wishing to unlock the potential of informal learning and who are interested in making the 70:20:10 model work for their organisations, without killing what makes it so powerful!

Informal learning is the powerhouse of learning in the workplace, and yet in many ways it is fragile. How can you manage informal learning without destroying the informality – without destroying the very thing that makes it so powerful?

Studies have consistently shown that 70% or more of the knowledge any person uses to do their job is learned informally. If it is such a large part of how people get results at work, we need to be paying far more attention to it, and not throwing all our budget at the formal approaches like training and e-learning.

So we need answers to questions like:

  1. How does it work?
  2. How do you manage it?
  3. How do you encourage it?
  4. How do you direct it?

This free best practice guide provides practical things you can do, and help explain an area of learning and development which is often ignored, and yet has the biggest potential for getting better results.

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“This guide is well-produced, clearly written and thought-provoking – I’m extremely glad to have read it!”

Lucy Watson, HR Consultant