You will have some key common processes that you and your team follow. They may be written down in a manual, or they may just be done the way they have always been done.

What do these processes say about your culture?

Consider one process you have, and ask these questions…

Is it simple or complex?

Is it flexible or rigid?

Does it focus on achieving an outcome or mitigating risk?

What sort of behaviour does it encourage?

What support is available for the process?

What happens if it is done wrong; or right?

Do you still think the process is a good one, and driving a good culture?

Here are some warning signs of a culture on the slide. Do you see these at work?

My best wishes, Paul


By Paul Matthews – Speaker/Author/Consultant on Informal Learning and Workforce Capability
Author of bestsellers “Capability at Work: How to Solve the Performance Puzzle
and “Informal Learning at Work: How to Boost Performance in Tough Times
Connect with Paul on LinkedIn