A lesson from a cake container

I watched someone lift a cake out of a plastic container and they were able to do it easily using little tabs attached to a false bottom. Obvious when you think about it, but I had never seen this before. A small improvement, but a big difference!

It got me thinking about other things that I took for granted.

What do you use or what do you do regularly that has become habit and normal, and you no longer think about it?

Think of a small tweak to the design or process that would make a difference, even just a small difference.

Assume that everything could be improved and it’s just a matter of figuring out what that tweak could be.

Apply the tweak, and think of another one.

You are now following the philosophy of Kaizen which seeks to achieve small, incremental changes for improvement. Here is a list of many other tools and techniques for quality improvement.

My best wishes, Paul


By Paul Matthews – Speaker/Author/Expert on Informal Learning and Workforce Capability
Author of bestsellers “Capability at Work: How to Solve the Performance Puzzle
and “Informal Learning at Work: How to Boost Performance in Tough Times
Connect with Paul on LinkedIn or follow on Twitter

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About the Author:

People Alchemy’s founder and managing director is Paul Matthews. Paul’s key skill is in making the ideas come alive with stories, and making sure his listeners receive practical tools and tips to take away and implement. He excels at reducing complex theory down to simple concepts and then articulating these in a way that everyone can understand, and more importantly, use to get better results for themselves and their organisations. Paul is a regular speaker at HR and L&D events and exhibitions covering topics such as harnessing the power of informal learning, capability at work, workplace performance, and how L&D can be effective in these tough times. He is also invited to speak on management and leadership, and how they impact on capability and performance at work.

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