error-404My records tell me this is weekly tip number 404.

Apart from being somewhat bemused that I am still writing them after 8 years, it reminds me of the eponymous internet error.

A 404 error indicates that you could communicate with the web server, but the server could not find what was requested. The thing you asked for does not exist.

When we get a 404 back from a web server, we check what we typed in, and we try and figure out a different way to get to the information or page that we want. We assume we need to change what we are doing to get a different result.

When we get a 404 back from another person (that blank puzzled look, or simply no response), what do you do?

Do you blame the other person for their intransigence?

Do you ask more forcefully?

Do you get exasperated?

OR… do you think about what YOU could do differently?

My best wishes, Paul


By Paul Matthews – Speaker/Author/Consultant on Informal Learning and Workforce Capability
Author of bestsellers “Capability at Work: How to Solve the Performance Puzzle
and “Informal Learning at Work: How to Boost Performance in Tough Times
Connect with Paul on LinkedIn