Blog and News
March 26, 2017

In the eye of the beholder

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Beauty, we are told, is in the eye of the beholder. Quality is the same. "Good quality does not necessarily mean high quality. It means a predictable degree of uniformity and dependability with a quality suited to the market." W Edwards Deming Do you deliver anything where quality is a factor? Of course, we all

March 19, 2017

Press PAUSE, then what?

I was improving the Pause feature in one of our software tools, and it occurred to me... What if we had a Pause feature for our busy lives? Just imagine, if you could press [PAUSE], what would happen? What would stop, and what would go on? Presumably if You press Pause, You are outside the

March 12, 2017

The waiter’s dilemma

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In a nice hotel, the waiter brought me the cup of green tea I had ordered. A minute later he was back with a replacement cup of tea. The first cup, still untasted, was apparently peppermint tea, not green tea. I thanked him, and said either flavour was okay with me. He began to remove

March 5, 2017

Micro is good – isn’t it?

We have micro-processors, micro-nutrients, micro-electronics, and then we have micro-management :-( If you micro-manage it proves... * You don't trust your team to do their jobs * You prefer to be the centre of attention * You fear failure when you are not directly hands on * You are not interested in developing your team