Blog and News
February 22, 2015

When they don’t perform, what do you do?

How do you tend to handle poor performance? Do you get angry? Stressed? Needy? Distant? Your role is to give people what they need to perform, not what you need to release. Here's what people almost never need: to feel scared or punished. And more often than not, that's how we make them feel when

February 15, 2015

Who is going to get what you want?

Think of the things that you want out of life, or think of the goals you have at work. What sort of person could easily get those goals? Perhaps the reason those goals are still eluding you is that you are not yet the person who you need to be in order to achieve them.

February 8, 2015

The DNA of conflict

I am always surprised at how often people I speak with talk about conflict in the workplace. But perhaps I shouldn't be. Handling differences between people is one of those life skills that should have been taught at school, but wasn't. Conflict arises between people when they insist that their view of how things should

February 2, 2015

What about the meeting you never had?

There are two types of problem meetings. The ones you should have had but didn't, and the ones you had but were a waste of time. 1. Classify the meetings you do attend and decide if the meeting should have happened at all, and if so, should you have been there. 2. Then think about