Blog and News
April 27, 2014

Why are they so *&#%^@+!* irritating?

If there is someone you find really irritating, at work, at home, or even a character on TV, know this... they did not create your irritation button, they are just pushing it. Here are some questions you can ask yourself... Do they remind you of someone who has treated you poorly in the past? Is

April 25, 2014

Every Day’s a Day at School

Yes, every day’s a day at school. It’s what you learn from, like clichés are only clichés because they are, mostly, true. And you do learn every day, even on Saturdays. I try to switch of but you can’t. For example, to support our Customer Service courses, you can’t help but soak up our own

April 13, 2014

Got a tough decision to make?

One of the main reasons that a decision seems to be tough is that emotion gets involved. We fear the consequences of making a wrong decision. This fear can paralyse us as we agonise over the choices. You can separate the emotion from the decision by thinking how you would feel about this choice in

April 6, 2014

Are you a leader or a boss?

"People ask the difference between a leader and a boss. The leader leads, and the boss drives." Theodore Roosevelt Which are you... a leader or a boss? More importantly, how would other people answer that question about you? Which of the two approaches to managing others do you think will get you further in life?