Blog and News
November 30, 2013

Our friends in the swamp

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Paul Matthews shares impressions from his tour to the rain forests of Indonesian Borneo with the Orangutan Foundation a few years ago: I was lucky. The rains had been light this season and the swamp was only up to my knees, not my waist. This meant the leeches couldn’t get to places I would rather they didn’t

November 24, 2013

Communication checklist

Most people think: 1. They're good at communicating 2. Most communication in their organisation isn't good There seems to be a conflict here. How can most people be good at communicating, when most communications aren't good? Next time you receive an example of poor communication, make a note of why you think it was poor.

November 20, 2013

TJ Feature article: Capability – It’s a slippery concept, says Paul Matthews

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Capability is a slippery concept, says Paul Matthews in a feature in the Training Journal November 2013 edition. HR and L&D need to expand their idea of capability so that it matches the wider perspective of how the business thinks of it. Capability comes down to a simple question: can the worker do the task

November 17, 2013

How to make the ‘right’ decision

Do you sometimes find it hard to make the right decision? Here's the secret... You will never know enough to make the perfect 'right' decision. Better to make a good enough decision with the information you have, and get going. Then work on the path you have chosen to make sure it turns out right.

November 14, 2013

Live online learning to overcome the “while we’ve got them” syndrome and improve learning impact

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Paul Matthews, in a recent article for Training Journal called “Getting a new manager started”, mentioned the popular practice of fighting to organise face-to-face training sessions, then adopting the mentality of “while we have them, we’re going to give them everything we've got!” Cover the content, tick the box then keep your fingers crossed that

November 10, 2013

You spent how much?

Imagine what would happen if in every meeting there was a digital counter ticking over the financial cost of the meeting. And I mean the fully loaded cost of all the salaries in the room plus the overheads, plus the opportunity cost of everybody doing something else. What did that meeting to determine the colour

November 3, 2013

Drip, drip, drip, drip, drip, drip, drip….

Water dripping on a stone. In time, the Grand Canyon was formed. We don't need to do big things each day to achieve great results. "Isn't it funny how day by day nothing changes, but when you look back everything is different?" C.S. Lewis If you have a problem or task in front of you