In the summer issue of ILM’s Edge Magazine, Paul Matthews comments on how to manage the expectations of your new boss and the common failure to seek a role model or mentor. ILM Edge Management
People learn from you by listening to what you say and by observing what you do. This happens. You can't stop it and neither can they. Who listens to you? Who sees you doing things? Who learns from you? Your colleagues, your team, your children? What do they learn? Does it help them? Is it
Questions, and the answers they elicit get all the views on the table. Teams that develop this kind of transparency have stronger performance and better working relationships. Next time you're in a team meeting, notice how many times you make a statement versus how many times you ask a question. And I mean real questions
In ask GrapevineHR July’s book review, Karly Olsen-Haveland, Head of People and Organisation Development (Sales) EMEA at Google, says: ‘Welcome to the learning ecosystem, or “learnscape”, of Informal Learning at Work that is Paul Matthews’ fresh approach on a well-known theory that informal learning has more impact than classroom, or formal, training.’ Grapevine Book Review
If you are a manager, one of your jobs is to help others do what they need to do. But sometimes the helper needs help, and for being helped, they become better helpers. Write down 5 major areas of your work, like this... 1. My team 2. Project X 3. My boss 4. Client X
In the first instance, look for the cause. We don't generally recruit known cynics or troublemakers, so if someone is proving to be a difficult employee the first step might be to understand what has happened in their past to cause this behaviour. Deal with performance not person. A great trick if you can pull
Action depends on emotion, on motivation. But what if today the emotion is low? Successful leaders use momentum. Momentum is a powerful force that keeps us in motion even when the emotion to take action is not there. Momentum carries people along. Built up momentum will carry you and your team through the rough times.
Just in time for the summer holidays Amazon are running a special free Kindle promotion for Informal Learning at Work: How to Boost Performance in Tough Times from 10-14 July Dr Peter Honey summarised it well in his review. “I smiled my way through Paul Matthews’ book and I very much hope it will have