Blog and News
May 27, 2012

Successful ideas for free

We all know that the start of anything is an idea. As a manager, where can you get new ideas to help drive improvements in performance? You will often find the best and most immediately practical ideas are already in the minds of your team. One of your tasks is to set things up so

May 20, 2012

It’s really a confidence trick

Little else you say can change so much in the life of another as words of praise, compliments, or encouragement. Being appreciated feels good. It raises our confidence in ourselves. We all know people who are good at letting others know they are special, and appreciated. Notice what they do and how they do it.

May 12, 2012

The ultimate management survival tip

Think of management as a service you provide to people to help them do their jobs. The customers of your management service pay with effort and loyalty. The better service you provide, the more they will pay. So ask people individually how they want you to provide your management service to them, and experiment with

May 6, 2012

Control versus influence

Management is focused on getting better control over people and results. Indeed, the word manage means control. However, the best leaders expect better control will come as a by-product of achieving more influence. Control is "in the moment" and must be continuously applied, but influence not only controls "this moment", it helps to control the