Blog and News
January 30, 2011

When you should use ‘why?’

As a manager we are often tempted to ask 'Why' when we observe someone doing something wrong. Whenever you ask someone why they did something, you are inviting them to justify their actions and, in their mind, this actually reinforces the behaviour. Rather than ask why someone did something that turned out wrongly, ask them

January 23, 2011

The truth for all BlackBerry addicts

What does using your BlackBerry or other email device in meetings say about you? 1. You think the next email is going to be more important than the conversation everyone is having in this meeting. If so, why are you at the meeting? (Others might consider it rude and arrogant that your emails are more

January 16, 2011

How to get the goals you want (Part 2)

The tip last week was about setting goals. But once set, how do you get them? One of the key factors is committment. If you want your goal, you first have to decide to go for it. This decision is crucial. People, and the world at large, will sense if you have not made the

January 10, 2011

How to get the goals you want

For those of you who would really like to keep your New Year resolutions, know that it is who we are that determines what we will get. So what do you want? Is who you are someone who would be likely to get what you want? If not, what sort of person WOULD be likely

January 7, 2011

New Year resolutions

You may have made some New Year resolutions, or maybe not. Either way, here are some simple but powerful thoughts about goals and dreams. Choose your favourite and tell someone about it. 1. "Don't be afraid to go where you've never gone and do what you've never done, because both are necessary to have what