“What you do speaks so loudly that I cannot hear what you say”. This lovely quote from Ralph Waldo Emerson highlights a common trap that many managers step into. They speak of what should happen or what should change, and then don’t do it themselves.
“John would know what to do. If only he were here right now.” Have you ever said something like that to yourself? Next time you are in a tight spot, and wishing for a hero or heroine to come and save the day, conjure up that person in your mind. Make believe that they are
We choose our friends, but we seldom choose our boss. And our boss has a huge effect on how much we enjoy our work… or not. However we get on with our boss, there is always room for improving the relationship, and in my opinion, it is always worth the effort to do so.
We all want to be understood. Paradoxically, this will happen much more readily if we seek first to understand. And the way we can understand is to ask good and respectful questions. Follow the link to see a list of things that stop people questioning effectivly, plus some other tips.