Blog and News
July 30, 2009

How to engage your team

One of the things everyone looks for in their work is meaning. Sadly, many don’t find it, and this leads to disengagement, so how can you turn this around? People find a sense of meaning when they feel that what they are doing is worthwhile. By this I mean that it has a benefit to

July 26, 2009

Mental toughness

When you are challenged or under pressure, you are under stress. That is, you are subject to an external stressor. How well you cope with that stressor, whether you deal with it or give way, depends on your level of mental toughness. Imagine a straight piece of wire (or a steel rod if you are

July 23, 2009

Listening effectively

Listening is a skill we already have, though for many of us, other things get in the way of using our skill effectively. What stops you listening effectively?

July 20, 2009

How are you sitting?

Unless someone printed this weekly tip out for you, you are using a computer right now. How are you sitting? Are you comfortable? What is the angle of your neck? How is your back aligned? If you keep sitting this way for another 30 minutes, will you still be comfortable?

July 19, 2009

Risk management

Risk comes from the uncertainty inherent in the world. The consequences of the uncertainty can be good or bad. If the consequences of something are good, we use words like ‘opportunity’. If things could turn out badly, we call it ‘risk’, and as managers we should always be seeking to handle risk and mitigate the

July 18, 2009

Advice from a samurai

I heard a story the other day. It happened a long long time ago in Japan. A man ran a popular tea shop and was a master of the tea ceremony. People came from far and wide to experience the way he made tea for them. One day a rather belligerant soldier was passing through

July 18, 2009

A useful way to think

You may have heard of NLP which is an acronym for the rather cumbersome “Neuro-Linguistic Programming”. NLP at its core focuses on how people who do things very well, actually do them. From this study of excellence, some ideas have grown within NLP circles of what constitutes a more useful way to think to get

July 17, 2009

Common grammar errors

We all make grammatical mistakes from time to time, both in our everyday speech and in our writing. Writing that is littered with glaring mistakes in grammar and punctuation, however, gives the impression that the writer can’t be bothered and is lazy, sloppy and, perhaps, too stupid to master a few basic rules.

July 16, 2009

Six steps to balance

We are all increasingly aware of the need to gain balance in our lives, especially a balance between work and other aspects of our lives. This is especially important as the demands at work increase and we get drawn into spending more and more time at work. Take stock of your own sense of life

July 15, 2009

From lose-lose to win-win

As managers, we often need to negotiate. With clients, with our team, with our boss, or with the building manager to get more space or better desks, or with many other people we interact with. How you approach those negotiations will have a big impact on your results. In fact almost any time you want

July 14, 2009

The art of saying ‘no’

The most common problem managers speak of is too much to do and not enough time to do it in, and one of the things that really compounds this problem is the inability to say “no” effectively.

July 13, 2009

GROW coaching

You have probably heard that good managers are good coaches, and I would have to agree. The managers that I have enjoyed working for were always good at helping me when I got stuck and needed a helping hand. And yet they applied that hand with a light touch. They didn’t just tell me what

July 12, 2009

It’s a risky life

Life is risky, and people are avoiding risks all the time. They spend their lives determining all the negatives, and then living their life in such a way as to avoid them. Actually, we all know that ‘bad’ stuff still happens, no matter how much we try to avoid it. In fact, life itself is

July 12, 2009

Using stories effectively

I’ll bet that you like a good story. I know that I do. If it’s a good one, I would also bet that you remember it and tell it to others. Stories get remembered well beyond anything else that might have been said, so begin using them constructively to create the business results and influence

July 11, 2009

Compelling presentations

I have heard it said that public speaking is, for many of us, our greatest fear. More scary than death or dentists! And yet even if it is just 5 minutes at a meeting, you will need to do presentations, and how well you do them will have a great impact on how successful you