Blog and News
June 30, 2009

Attending meetings?

Attending meetings is something you and every one of us who are managers do virtually every day. Frankly, we all know that most meetings are far too long and often wander off the agenda. The trick is getting the most from the ones you do go to, and avoiding the ones that will not provide

June 29, 2009

See from their perspective

Working with difficult people, whether they are colleagues or customers, is one of the common challenges at work. They can be so distracting and can take up so much of your valuable time. Stop… and then seek to see the world from the other person’s point of view. I am not saying that you should

June 28, 2009

Frogs on a log

I saw this quote today and it got me thinking… “Five frogs are sitting on a log.  Four decide to jump off. How many are left?  Answer: five.  Why? Because there’s a difference between deciding and doing.” Mark L. Feldman & Michael F. Spratt, Five Frogs on a Log There are many things I have

June 28, 2009

Stories – book review

Stories… Ah, stories. Whose ears don’t immediately prick up with attention when there is the prospect of a story? Why is that do you think? Is it because we wish to hear about someone else, about their woes or happiness as some kind of voyeur? Is it because stories tell us something about ourselves, and

June 28, 2009

Prioritise your workload

The most common problem managers speak of is too much to do and not enough time to do it in, and one of the things that really compounds this problem is the inability to differentiate between what is Urgent and what is Important. There is a story about a seminar leader who placed a large