#2 System Selection
A method to assist in selecting a computer based system for supporting staff learning and development goals
Following a robust process is a far cry from the risky way that many systems are selected on the basis of supplier reputation, or internal politics, or the fact that a system already enjoys success with your competitors.
This method is generic as the needs of each organisation will be different and unique. We have also simplified the process somewhat compared with the more detailed and rigorous process that would typically be used for larger scale selection processes. We would be happy to consult further on the details of the method, or recommend an independent expert in the field of system selection.
Following this process does not guarantee a successful selection, but it will mean that you will likely make the best choice you can with the information you have available. In effect, following this process will greatly reduce risk. This method is proven, avoids the pitfalls that organisations often make and has delivered success on scores of projects involving system selection.
Key points
The method
- is driven by outcomes which give rise to system requirements
- follows good formal decision making practises where the basis of the decision is first agreed, and only then is a decision made
- provides a quantitative analysis of the fit of a system using scores
- is tiered so that only a few systems are examined in detail
- is resistant to factional interest and organisational politics
- provides an audit trail so the decision made can be justified
- supplies a framework and process so those involved know their role and know what happens next
- involves end users
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This Best Practice Guide has sections on all the steps required in any sound system selection process. These include Outcomes, Executive Sponsor, Requirements Definition, Weighting the Requirements, Scoring the Shortlist, Arranging Demonstations, End User Trials and so on. Every step has a number of implications which are vitally important to anybody purchasing a computer based information resource.
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