Using stories effectively
July 12, 2009
I’ll bet that you like a good story. I know that I do. If it’s a good one, I would also bet that you remember it and tell it to others. Stories get remembered well beyond anything else that might have been said, so begin using them constructively to create the business results and influence [...]
Read the rest of this entry »Compelling presentations
July 11, 2009
I have heard it said that public speaking is, for many of us, our greatest fear. More scary than death or dentists! And yet even if it is just 5 minutes at a meeting, you will need to do presentations, and how well you do them will have a great impact on how successful you [...]
Read the rest of this entry »Emotional Intelligence
July 9, 2009
You’ve probably come across the concept of Emotional Intelligence (EI). EI is the ability to recognise and manage emotions in yourself and in others. It’s now well established that your level of EI is a major contributor to how well you will be able to perform as a manager.
Read the rest of this entry »Delegating – 8 vital steps
July 8, 2009
We have all been on the receiving end of some really poor delegation, and it’s not very nice. As a manager, the good news for you is that there are eight steps to really effective delegation, and getting the results you want through delegating.
Read the rest of this entry »Project essentials
July 7, 2009
Project Management sounds like a big deal, but actually, anything you do that is outside your ordinary day-to-day activities is a project. And because projects are unusual and different, they get noticed. Managing a project well, even a small one, will make a big difference in how you are seen as a manager.
Read the rest of this entry »Leading change
July 6, 2009
To deliver change successfully or, more correctly, to enable change, you need to undertake activities that cover both leading and managing. Leadership is the process of creating and sustaining purpose, direction and intent such that people become involved to support the purpose. Without leadership, any change is unlikely to get going, and without continual reinforcement [...]
Read the rest of this entry »The myth of demotivation
July 5, 2009
I often hear managers saying that someone on their team is not motivated, or even demotivated, which I assume is even worse! They then set out on the path to try and motivate their team member, little realising that the way they have phrased the problem means that it is unlikely they will find a [...]
Read the rest of this entry »The DNA of conflict
July 5, 2009
I am always surprised at how often managers I speak with talk about conflict. But perhaps I shouldn’t be. Handling differences between people is one of those life skills that should have been taught at school, but wasn’t. So now it’s time to find out how conflict really happens, and what to do about it.
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