The art of saying ‘no’
July 14, 2009
The most common problem managers speak of is too much to do and not enough time to do it in, and one of the things that really compounds this problem is the inability to say “no” effectively.
Read the rest of this entry »GROW coaching
July 13, 2009
You have probably heard that good managers are good coaches, and I would have to agree. The managers that I have enjoyed working for were always good at helping me when I got stuck and needed a helping hand. And yet they applied that hand with a light touch. They didn’t just tell me what [...]
Read the rest of this entry »Using stories effectively
July 12, 2009
I’ll bet that you like a good story. I know that I do. If it’s a good one, I would also bet that you remember it and tell it to others. Stories get remembered well beyond anything else that might have been said, so begin using them constructively to create the business results and influence [...]
Read the rest of this entry »Compelling presentations
July 11, 2009
I have heard it said that public speaking is, for many of us, our greatest fear. More scary than death or dentists! And yet even if it is just 5 minutes at a meeting, you will need to do presentations, and how well you do them will have a great impact on how successful you [...]
Read the rest of this entry »Emotional Intelligence
July 9, 2009
You’ve probably come across the concept of Emotional Intelligence (EI). EI is the ability to recognise and manage emotions in yourself and in others. It’s now well established that your level of EI is a major contributor to how well you will be able to perform as a manager.
Read the rest of this entry »Delegating – 8 vital steps
July 8, 2009
We have all been on the receiving end of some really poor delegation, and it’s not very nice. As a manager, the good news for you is that there are eight steps to really effective delegation, and getting the results you want through delegating.
Read the rest of this entry »Project essentials
July 7, 2009
Project Management sounds like a big deal, but actually, anything you do that is outside your ordinary day-to-day activities is a project. And because projects are unusual and different, they get noticed. Managing a project well, even a small one, will make a big difference in how you are seen as a manager.
Read the rest of this entry »Leading change
July 6, 2009
To deliver change successfully or, more correctly, to enable change, you need to undertake activities that cover both leading and managing. Leadership is the process of creating and sustaining purpose, direction and intent such that people become involved to support the purpose. Without leadership, any change is unlikely to get going, and without continual reinforcement [...]
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