Blog and News
September 25, 2016

Once upon a time, there was a …

I bet you like stories. What's your favourite story about people in your organisation? What does it tell you about the people; and the organisation? The story does not need to be some grand set piece. It could simply be "Did you hear what Bill did when he got stuck in traffic on the way

September 19, 2016

The quiet one in the corner

Everyone has an opinion, everyone, including the quiet person in the corner. Even if they are not speaking up, they do have an opinion. You want buy-in from everybody? They all need to have their say. You want to really understand something? Get different opinions on it, especially from people not like you. You have

September 11, 2016

What if you get punched in the face?

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Life can be tough sometimes. Mike Tyson once said, "Everyone has a plan until you get punched in the face". What can you rely on when life punches you in the face? What do you know is absolutely true about yourself, or people close to you? What is your purpose, or your mission in life?

September 5, 2016

Your secret performance weapon

Keeping going, and even pulling an overnighter is often seen as macho, or super-human, or a badge of honour. It's not. It just makes you stupid. There are so many cases where human error due to tiredness has caused disastrous consequences. Do you run a sleep deficit, or a sleep surplus? For many people with

August 24, 2016

Longboarding – from Onboarding to Proficiency seminar at WOL 2016

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Don't miss Paul Matthews' free seminar on  Longboarding induction and beyond at World of Learning Exhibition on Thursday 20 October 2016 at 13:00 h (Theatre 1): Longboarding - from onboarding to proficiency Longboarding – an onboarding approach that results in engaged proficiency and avoids the common mistakes that most organisations make with their induction programmes. Find out

August 22, 2016

What’s a non-iron shirt got to do with it?

I was ironing my shirt yesterday (Yes, I know!) I noticed my iron slide past a label that said [Non-Iron], and yet my shirt definitely needed ironing. I felt a bit deceived. No big deal, but disappointing nonetheless. I asked, and was told that my shirt was too cheap to be genuine non-iron. Apparently that

August 14, 2016

Your meetings are your fault

So many people I speak with complain about meetings, and more meetings. They even complain about the meetings they arranged! How your meetings turn out is down to you. So how can you change your meetings to be different, and more productive? One key action is to prepare better for your meetings, and hold others

August 7, 2016

The most important person you can ever talk to

"When we talk to ourselves, someone very important is listening!" Dr John Demartini The thoughts that make a difference are the ones you engage with, the ones you roll around and talk about in your mind. On the other hand, the thoughts you don't engage with, the ones you let go, are gone. Of all

August 3, 2016

FHRD 2016 HR Conference Performance Management Keynote

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We are pleased to announce that Paul Matthews has been invited as a keynote speaker at this year's FHRD 2016 HR Conference in Malta. His topic will be the popular "Performance Management: A new approach". The theme of the conference is "Performance Management: Ignite Success" and Paul's session tackles some important questions: Does your performance management

August 1, 2016

3 ways to increase learning in organisations full of experts

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If you want people to learn, then those people have to accept that there are things they don’t yet know.  That’s relatively easy when it’s abstract - ‘oh yes, there’s always more to learn’ - but a lot trickier if what they don’t yet know is important stuff that would make them better at the

July 24, 2016

How to train a dolphin

The hoop starts on the bottom of the pool, and when the dolphin swims through, it gets a reward. The hoop is raised ever higher and when the dolphin goes through the hoop, it gets a reward. If the dolphin does not go through the hoop when signalled, it gets no reward. BUT, it does

July 17, 2016

Questions are the answer

You do what you do, because of how you think about where you are. How you think depends on your beliefs, and how you filter what you observe through those beliefs. If you want to change what you do, and therefore what you get, you need to question your beliefs. Questions are the answer. And

July 10, 2016

Creativity vs Innovation

"The value of an idea lies in the using of it." Thomas Edison A creative idea isn't worth much until it is put to work in some way, and innovation is about putting ideas to work. There is much demand for innovation, but many people say they can't innovate because they are not creative. However,

July 3, 2016

This weekend, I built a bridge

And I do mean a real bridge, from one side of a small stream to the other for the same reason that most bridges are built - to shorten the journey, and make it safer. Everyone likes my bridge, even the dog :-) Look around you at work. What gaps are there that could use

June 29, 2016

Performance Consultancy Unplugged (webinar)

Performance Consultancy Unplugged - BrightTalk Webinar with Paul Matthews on Wednesday 5th October at 3pm After the positive feedback from Paul's first webinar with BrightTalk in January this year, he has been invited to run a 2nd one, building on “Managing Performance: An Alternative Approach”. Here goes... Performance is down. We are not making the numbers. We