Blog and News
October 23, 2016

Mind the gap!

Last week, several people mentioned silos to me. The kind that exist in organisations. The kind they blamed for many problems. And they said, "We must tear down the silos". But the silos are, to some extent, inevitable. A different culture is required in accounts, sales, research, and the factory. The problem is not the

October 16, 2016

I want them to stop doing that!

Tags: , |

Ever tried to stop someone, even yourself, doing something? Tough, isn't it. Stopping something leaves a vacuum, and the thing that fits that vacuum perfectly, is (you guessed it) the old behaviour. Instead, create a new behaviour. Ideally, design the new behaviour so that doing it means the old one cannot also be done. So

October 14, 2016

If you had trouble accessing our online tools…

Please accept our apologies if you have been unable to access the Alchemy Learning Pathway or the Alchemy Performance Assistant over the last day or so. Along with many others all over the world, our online tools have had their HTTPS certificates incorrectly revoked. This meant that for a number of our customers their browsers no longer trusted our

October 9, 2016

Can you see nostril hairs?

Someone told me once "If you have a problem, and you can see the hairs in its nostrils, you are too close. Back off!" What problem are you holding too close? So close that you can no longer see the edges? Every problem has edges, and you need to see outside those boundaries in order

October 2, 2016

The first steps to being great

We notice people who do great things. However, it is easy to forget that they were not doing great things when they started. So until the really great stuff comes along, do the not-so-great stuff. Doing the not-so-great stuff can lead to the great stuff, especially when you do it well and do it with

September 25, 2016

Once upon a time, there was a …

I bet you like stories. What's your favourite story about people in your organisation? What does it tell you about the people; and the organisation? The story does not need to be some grand set piece. It could simply be "Did you hear what Bill did when he got stuck in traffic on the way

September 19, 2016

The quiet one in the corner

Everyone has an opinion, everyone, including the quiet person in the corner. Even if they are not speaking up, they do have an opinion. You want buy-in from everybody? They all need to have their say. You want to really understand something? Get different opinions on it, especially from people not like you. You have

September 11, 2016

What if you get punched in the face?

Tags: |

Life can be tough sometimes. Mike Tyson once said, "Everyone has a plan until you get punched in the face". What can you rely on when life punches you in the face? What do you know is absolutely true about yourself, or people close to you? What is your purpose, or your mission in life?

September 5, 2016

Your secret performance weapon

Keeping going, and even pulling an overnighter is often seen as macho, or super-human, or a badge of honour. It's not. It just makes you stupid. There are so many cases where human error due to tiredness has caused disastrous consequences. Do you run a sleep deficit, or a sleep surplus? For many people with

August 24, 2016

Longboarding – from Onboarding to Proficiency seminar at WOL 2016

Tags: , , , , , , |

Don't miss Paul Matthews' free seminar on  Longboarding induction and beyond at World of Learning Exhibition on Thursday 20 October 2016 at 13:00 h (Theatre 1): Longboarding - from onboarding to proficiency Longboarding – an onboarding approach that results in engaged proficiency and avoids the common mistakes that most organisations make with their induction programmes. Find out

August 22, 2016

What’s a non-iron shirt got to do with it?

I was ironing my shirt yesterday (Yes, I know!) I noticed my iron slide past a label that said [Non-Iron], and yet my shirt definitely needed ironing. I felt a bit deceived. No big deal, but disappointing nonetheless. I asked, and was told that my shirt was too cheap to be genuine non-iron. Apparently that

August 14, 2016

Your meetings are your fault

So many people I speak with complain about meetings, and more meetings. They even complain about the meetings they arranged! How your meetings turn out is down to you. So how can you change your meetings to be different, and more productive? One key action is to prepare better for your meetings, and hold others

August 7, 2016

The most important person you can ever talk to

"When we talk to ourselves, someone very important is listening!" Dr John Demartini The thoughts that make a difference are the ones you engage with, the ones you roll around and talk about in your mind. On the other hand, the thoughts you don't engage with, the ones you let go, are gone. Of all

August 3, 2016

FHRD 2016 HR Conference Performance Management Keynote

Tags: , , , , , , |

We are pleased to announce that Paul Matthews has been invited as a keynote speaker at this year's FHRD 2016 HR Conference in Malta. His topic will be the popular "Performance Management: A new approach". The theme of the conference is "Performance Management: Ignite Success" and Paul's session tackles some important questions: Does your performance management

August 1, 2016

3 ways to increase learning in organisations full of experts

Tags: , , |

If you want people to learn, then those people have to accept that there are things they don’t yet know.  That’s relatively easy when it’s abstract - ‘oh yes, there’s always more to learn’ - but a lot trickier if what they don’t yet know is important stuff that would make them better at the